Company
PORTAL SECURITY LTD
Location
Manchester
Posted
25 days ago
Via
via GuardPass
Job description
Do you love delivering great service and bringing a smile to people’s lives? Are you someone who takes pride in creating a calm, welcoming atmosphere where everyone feels at home? If so, we’d love to hear from you!
We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night.
At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.
What we’re looking for:
• Meeting and greeting residents and any visitors
• Welcoming new residents and preparing new resident packs
• Manage and respond to general enquiries via phone, email and other channels
• Key and parcel management
• Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
• Co-ordinate, instruct and allow access for services to the development
• Record, monitor and respond to any resident feedback
• Manage booking of meetings and event spaces for residents and external guests
• Clear and concise handover to day team arriving on shift
• Conduct daily building walks and monitor CCTV
Requirements
• A valid SIA licence - Door Supervisor Licence / Security Guard Licence
• Good communication skills
• Good organisation and multi-tasking skills
• Great people skills
If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.
We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night.
At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.
What we’re looking for:
• Meeting and greeting residents and any visitors
• Welcoming new residents and preparing new resident packs
• Manage and respond to general enquiries via phone, email and other channels
• Key and parcel management
• Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
• Co-ordinate, instruct and allow access for services to the development
• Record, monitor and respond to any resident feedback
• Manage booking of meetings and event spaces for residents and external guests
• Clear and concise handover to day team arriving on shift
• Conduct daily building walks and monitor CCTV
Requirements
• A valid SIA licence - Door Supervisor Licence / Security Guard Licence
• Good communication skills
• Good organisation and multi-tasking skills
• Great people skills
If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.
Frequently asked questions
Quick answers about Restaurant Jobs
Q
What is the National Living Wage for restaurant workers aged 21 and over in the United Kingdom from April 2026?
As per the UK Government, the National Living Wage for workers aged 21 and over in restaurant jobs is £12.80 per hour from 1 April 2026. Workers under 21 receive £10.15 per hour, with no separate rate for tipped roles. Employers must pay this rate for all hours worked including training shifts.
Source: UK Government
Q
What visa is required for non-UK citizens to work in restaurant jobs in the United Kingdom in 2026?
As per the UK Government, non-UK citizens need a Skilled Worker visa sponsored by a licensed restaurant employer with a minimum salary of £38,700 or the going rate for the occupation code. The visa allows up to 5 years stay and requires a Certificate of Sponsorship issued after 6 April 2026 rules apply.
Source: UK Government
Q
Do restaurant jobs in the United Kingdom require a food hygiene certificate in 2026?
As per the UK Government, restaurant workers handling food must hold a Level 2 Food Hygiene Certificate, which costs £20-£30 and is valid for 3 years. Employers must ensure all staff complete this training within 3 months of starting, with no formal education minimum beyond this.
Source: UK Government
Q
What are the maximum weekly working hours and annual leave for restaurant staff in the United Kingdom?
As per the UK Government, restaurant workers cannot average more than 48 hours per week unless they opt out in writing, with at least 11 hours rest between shifts. Full-time staff receive 5.6 weeks of paid holiday per year including bank holidays, calculated as 28 days for a 5-day week.
Source: UK Government