Company
Big Mamma
Location
London
Via
via Big Mamma
Job description
Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux.
For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide.
Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.
We’re now looking for a passionate Waiter/Waitress to join our team!
The role
As a Waiter/Waitress at Big Mamma, you’ll be part of our energetic front-of-house team, delivering memorable experiences to every guest.
You will:
• Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments
• Master our menu, including dishes, wines and cocktails
• Open and close your section of the floor with professionalism
• Maintain cleanliness, organisation and health & safety standards across the floor
• Support your colleagues during service and contribute to a positive, high-energy environment
• Create memorable moments for our guests with a warm, friendly and professional attitude
About you
• Passion for Italian food and excellent customer service
• High energy, proactive attitude and team spirit
• Strong communication skills and previous experience as a waiter/waitress in a busy restaurant
• Flexible availability, including evenings and weekends
What Big Mamma offers
• £12.71 /h + 15% of the service charge you generate in your section
• Permanent, full-time position
• 5-day working week with 2 days off
• Daily staff meals
• 15% discount across all Big Mamma restaurants (UK and Ireland)
• £500 employee referral bonus
• Wagestream – access your pay between paydays
• Mental health & wellbeing support (Open Up)
• Continuous training and career progression
• Mobility across UK and European venues
Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
#joinbigmammauk
For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide.
Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.
We’re now looking for a passionate Waiter/Waitress to join our team!
The role
As a Waiter/Waitress at Big Mamma, you’ll be part of our energetic front-of-house team, delivering memorable experiences to every guest.
You will:
• Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments
• Master our menu, including dishes, wines and cocktails
• Open and close your section of the floor with professionalism
• Maintain cleanliness, organisation and health & safety standards across the floor
• Support your colleagues during service and contribute to a positive, high-energy environment
• Create memorable moments for our guests with a warm, friendly and professional attitude
About you
• Passion for Italian food and excellent customer service
• High energy, proactive attitude and team spirit
• Strong communication skills and previous experience as a waiter/waitress in a busy restaurant
• Flexible availability, including evenings and weekends
What Big Mamma offers
• £12.71 /h + 15% of the service charge you generate in your section
• Permanent, full-time position
• 5-day working week with 2 days off
• Daily staff meals
• 15% discount across all Big Mamma restaurants (UK and Ireland)
• £500 employee referral bonus
• Wagestream – access your pay between paydays
• Mental health & wellbeing support (Open Up)
• Continuous training and career progression
• Mobility across UK and European venues
Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
#joinbigmammauk
Frequently asked questions
Quick answers about Restaurant Jobs
Q
What is the National Living Wage for restaurant workers aged 21 and over in the United Kingdom from April 2026?
As per the UK Government, the National Living Wage for workers aged 21 and over in restaurant jobs is £12.80 per hour from 1 April 2026. Workers under 21 receive £10.15 per hour, with no separate rate for tipped roles. Employers must pay this rate for all hours worked including training shifts.
Source: UK Government
Q
What visa is required for non-UK citizens to work in restaurant jobs in the United Kingdom in 2026?
As per the UK Government, non-UK citizens need a Skilled Worker visa sponsored by a licensed restaurant employer with a minimum salary of £38,700 or the going rate for the occupation code. The visa allows up to 5 years stay and requires a Certificate of Sponsorship issued after 6 April 2026 rules apply.
Source: UK Government
Q
Do restaurant jobs in the United Kingdom require a food hygiene certificate in 2026?
As per the UK Government, restaurant workers handling food must hold a Level 2 Food Hygiene Certificate, which costs £20-£30 and is valid for 3 years. Employers must ensure all staff complete this training within 3 months of starting, with no formal education minimum beyond this.
Source: UK Government
Q
What are the maximum weekly working hours and annual leave for restaurant staff in the United Kingdom?
As per the UK Government, restaurant workers cannot average more than 48 hours per week unless they opt out in writing, with at least 11 hours rest between shifts. Full-time staff receive 5.6 weeks of paid holiday per year including bank holidays, calculated as 28 days for a 5-day week.
Source: UK Government