Company
Andaz Ottawa
Location
Ottawa, ON
Job type
Full-time
Posted
2 days ago
Via
via Indeed
Job description
Summary
The Restaurant Servers contributes to the successful execution of daily food and beverage service. Working closely with the F&B leadership, the role ensures the seamless delivery of Hyatt's service standards, enhancing the overall guest experience during restaurant operations.
Essential job functions:
• To be familiar with all food and beverage items on the restaurant menu.
• To prepare the restaurant for operation, including mise-en-place, setting and resetting tables, cleaning and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the restaurant’s point-of-sales system as prescribed
• To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items and other procedures mentioned in the cash handling policy.
• To serve food and beverages according to the Andaz and Hyatt serving standards established.
• To complete opening and closing duties as assigned which includes setting up of takeout stations, service stations and cutlery stations.
• To be flexible wherever possible in meeting special requests and allergies from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines established by the food and Beverage Management.
• To maintain the assigned station / section in a clean and orderly manner at all times.
• To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate.
• To work in a supportive and flexible manner with other employees and other departments
• To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Complete other duties as assigned by supervisor/manager
Job Requirements
• Hours: Flexible and long shifts; scheduled days and times may vary based on need. Due to the nature of the hospitality industry, colleagues may be required to work varying schedules to reflect the business needs of the hotel.
• Ability to stand during entire shift.
• Minimum three years of previous serving experience.
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 50 lbs); talk and hear. Medium work - Exerting up to 50 lbs of force occasionally, and/or 50 lbs of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
The Restaurant Servers contributes to the successful execution of daily food and beverage service. Working closely with the F&B leadership, the role ensures the seamless delivery of Hyatt's service standards, enhancing the overall guest experience during restaurant operations.
Essential job functions:
• To be familiar with all food and beverage items on the restaurant menu.
• To prepare the restaurant for operation, including mise-en-place, setting and resetting tables, cleaning and other assigned tasks.
• To take food and beverage orders from guests, upselling wherever possible.
• To utilize the restaurant’s point-of-sales system as prescribed
• To ensure that all sales are properly recorded, following prescribed procedures for ordering, voiding or correcting items and other procedures mentioned in the cash handling policy.
• To serve food and beverages according to the Andaz and Hyatt serving standards established.
• To complete opening and closing duties as assigned which includes setting up of takeout stations, service stations and cutlery stations.
• To be flexible wherever possible in meeting special requests and allergies from guests for specific food and beverage preparation methods and ingredients.
• To follow presentation guidelines established by the food and Beverage Management.
• To maintain the assigned station / section in a clean and orderly manner at all times.
• To ensure that all company minimum brand standards are implemented, and that optional brand standards are implemented where appropriate.
• To work in a supportive and flexible manner with other employees and other departments
• To handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Complete other duties as assigned by supervisor/manager
Job Requirements
• Hours: Flexible and long shifts; scheduled days and times may vary based on need. Due to the nature of the hospitality industry, colleagues may be required to work varying schedules to reflect the business needs of the hotel.
• Ability to stand during entire shift.
• Minimum three years of previous serving experience.
Physical Requirements
While performing the duties of this job, the employee is regularly required to sit; stand; bend; walk; use hands or finger; or feel objects, tools or controls; lift boxes (up to 50 lbs); talk and hear. Medium work - Exerting up to 50 lbs of force occasionally, and/or 50 lbs of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
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Quick answers about Restaurant Jobs in Canada
Q
What is the federal minimum wage for restaurant workers in Canada in 2026?
As per Employment and Social Development Canada, the federal minimum wage is $18.00 per hour effective January 1, 2026, applying to federally regulated employers including some airport restaurants. Overtime is paid at 1.5 times the regular rate after 8 hours per day or 40 hours per week. Tips do not count toward minimum wage calculations.
Source: Employment and Social Development Canada
Q
What is the hourly wage range for restaurant servers across Canada in 2026?
Job Bank Canada reports that food and beverage servers (NOC 65200) earn $15.50 to $25.00 per hour, with a national median of $17.35 per hour in 2026. Annual full-time earnings range from $32,240 to $52,000 based on 40 hours per week. Wages are higher in urban areas like Toronto at median $18.50 per hour.
Source: Job Bank Canada
Q
What work permit is required for foreigners to work in Canadian restaurants in 2026?
International applicants need an employer-specific work permit supported by a positive Labour Market Impact Assessment (LMIA) under the Temporary Foreign Worker Program. Low-wage positions pay at least CAD $18.00/hour provincially adjusted, with permits valid up to 2 years. Working Holiday visas under IEC allow up to 24 months for eligible youth aged 18-35 from 35 countries.
Source: Employment and Social Development Canada
Q
What education or experience is needed for entry-level restaurant cook jobs in Canada?
No formal education is required for entry-level cooks (NOC 63200), though completion of secondary school is preferred by 65% of employers. Less than 1 year of related experience or on-the-job training suffices for most positions. Red Seal certification is optional but recognized nationwide for skilled cooks.
Source: Job Bank Canada