Dispatcher

Durban, South Africa
Dispatcher
Company
Blackstorm Security
Location
Durban
Posted
19 days ago
Via
via BeBee
Apply on
Job description
Job description

Dispatcher – 8 Hour (Schedule Base)

Location: Pinetown, Durban

Job Type: Permanent

Shift: Day Shift (Monday-Sunday on Rotation Schedule (12:00-08:00 08:00-16:00 16:00-24:00)
About the Role

We are seeking a reliable and detail-oriented Dispatcher to manage daily guard operations for our area sites. This role is critical to ensuring smooth communication between guards, supervisors, and management while maintaining accurate scheduling and incident reporting.

If you’re organized, calm under pressure, and experienced with dispatching or security operations, we want to hear from you.

Key Responsibilities

Dispatch security guards to assigned sites and respond to call-offs

Monitor attendance, shift coverage, and late arrivals

Communicate clearly with guards, supervisors, and management

Maintain daily logs, incident reports, and shift records

Handle incoming calls and respond to operational issues promptly

Use scheduling systems, Teams/WhatsApp, and basic office tools

Escalate emergencies or compliance issues as required

Requirements

Previous dispatching experience (security, logistics, or similar preferred)

Strong communication and multitasking skills

Ability to stay calm and professional in high-pressure situations

Basic computer skills (email, spreadsheets, knowledge of scheduling software)

Reliable transportation and punctuality

Microsoft Exposure

Security industry experience is a plus, but not required

Schedule & Pay

Rotating Shifts (exact hours discussed during interview)

Competitive pay based on experience

Opportunities for growth within the company

Why Work With Us

Stable rotating-shift schedule
Supportive management team

Fast-paced, team-oriented environment
Job Type: Permeant Position

Work Location: Office Based

Job Type: Permanent

Pay: From R8 000,00 per month
Work Location: In person

Frequently asked questions

Quick answers about Security Guard Jobs in South Africa

Q
What is the minimum wage for security guards in South Africa in 2026?
The national minimum wage for security guards is R30.75 per hour as of 1 March 2026, equating to R5,535 per month for a standard 45-hour week. This applies unless overridden by the Private Security Industry Bargaining Council agreement, which sets entry-level at R6,215 per month. Overtime is paid at 1.5 times the rate for hours over 45 per week.
Source: Department of Employment and Labour
Q
Do foreigners need a work visa to become a security guard in South Africa?
Foreign nationals require a General Work Visa sponsored by a registered security company, processed via VFS Global with DHA approval taking 8-10 weeks. The visa costs R1,520 application fee plus R3,850 for 5-year validity as of 2026. PSIRA registration is only granted post-visa approval.
Source: Department of Home Affairs
Q
What education and experience are required for security guard jobs in South Africa?
PSIRA mandates Grade 10 (matric equivalent) for Grade E security officers, with no prior experience needed for entry-level patrol roles. Higher grades like C require 1 year experience and advanced training. All must pass a competency test with 80% pass mark.
Source: Private Security Industry Regulatory Authority
Q
What documents are needed to apply for a security guard job and PSIRA registration?
Submit certified ID, Grade 10 certificate, police clearance, two ID photos, and proof of Grade E training to PSIRA; registration fee is R450 as of 2026. Job applications require CV, PSIRA card, and medical fitness certificate. Processing takes 21 working days.
Source: Private Security Industry Regulatory Authority