Company
Pepperclub Hotel
Location
Cape Town
Posted
2 days ago
Via
via BeBee
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Job description
Job Description
Housekeeper - Room Attendant
Pepperclub Hotel | Cape Town
The
Room Attendant
at Pepperclub Hotel plays a vital role in maintaining the immaculate presentation of our guest rooms and public areas. This role requires a strong work ethic, attention to detail, and pride in delivering a consistently high standard of cleanliness and comfort.
The Room Attendant reflects Pepperclub’s commitment to
Responsibility, Accountability, Integrity, Service, and Excellence (RAISE)
— ensuring that every guest’s stay is marked by care, precision, and a sense of luxury.
Main Duties & Responsibilities
• Guest Room Servicing: Clean and prepare guest rooms, suites, and public areas according to hotel standards and daily room allocations.
• Linen & Amenities: Change linens, replace towels, restock amenities, and ensure all items meet quality and presentation requirements.
• Inspection & Detailing: Perform visual checks for maintenance issues, damages, or missing items and report them promptly to the Supervisor.
• Hygiene & Sanitation: Follow cleaning schedules and procedures for bathrooms, surfaces, floors, and furniture using approved cleaning materials.
• Guest Interaction: Greet guests politely and assist with basic requests while maintaining discretion and professionalism.
• Team Support: Work collaboratively with fellow housekeepers, public area attendants, and laundry staff to meet daily targets.
• Health & Safety Compliance: Adhere to all safety, hygiene, and environmental regulations.
• Lost & Found: Follow procedures for handling guest property responsibly.
• Operational Standards: Maintain cleaning equipment in good condition and ensure storage areas remain clean and organised.
• Professional Conduct: Uphold Pepperclub’s grooming standards, punctuality, and professional behaviour at all times.
Requirements, Qualifications & Expectations
• Minimum 1 year of housekeeping experience in a 4- or 5-star hotel or similar hospitality environment.
• Strong understanding of cleaning standards, chemical safety, and hygiene protocols.
• Reliable, organised, and able to meet performance targets.
• Physically fit and able to perform repetitive tasks efficiently.
• Attention to detail with pride in presentation and quality.
• Excellent time management and teamwork skills.
• Flexible to work shifts, weekends, evenings, and public holidays.
• Professional appearance and positive attitude.
Why Join Pepperclub
• Be part of a respected, high-performing housekeeping team.
• Work in one of Cape Town’s most prestigious five-star hotels.
• Gain valuable experience in luxury hospitality standards.
• Contribute to a culture built on integrity, service, and excellence.
Company Description
Situated in the heart of Cape Town, Pepperclub Hotel is a leading luxury hotel known for its elevated service, high standards, and commitment to excellence. With 5-star facilities, including a rooftop pool, spa, restaurant, and cinema, we cater to both local and international guests seeking a refined city experience.
At Pepperclub, we pride ourselves on professionalism, teamwork, and a strong service culture built around our RAISE Values: Responsibility, Accountability, Integrity, Service, and Excellence. We’re looking for passionate, reliable individuals who are serious about hospitality and ready to grow within a high-performance environment.
Main Duties & Responsibilities
• Guest Room Servicing: Clean and prepare guest rooms, suites, and public areas according to hotel standards and daily room allocations.
• Linen & Amenities: Change linens, replace towels, restock amenities, and ensure all items meet quality and presentation requirements.
• Inspection & Detailing: Perform visual checks for maintenance issues, damages, or missing items and report them promptly to the Supervisor.
• Hygiene & Sanitation: Follow cleaning schedules and procedures for bathrooms, surfaces, floors, and furniture using approved cleaning materials.
• Guest Interaction: Greet guests politely and assist with basic requests while maintaining discretion and professionalism.
• Team Support: Work collaboratively with fellow housekeepers, public area attendants, and laundry staff to meet daily targets.
• Health & Safety Compliance: Adhere to all safety, hygiene, and environmental regulations.
• Lost & Found: Follow procedures for handling guest property responsibly.
• Operational Standards: Maintain cleaning equipment in good condition a
Housekeeper - Room Attendant
Pepperclub Hotel | Cape Town
The
Room Attendant
at Pepperclub Hotel plays a vital role in maintaining the immaculate presentation of our guest rooms and public areas. This role requires a strong work ethic, attention to detail, and pride in delivering a consistently high standard of cleanliness and comfort.
The Room Attendant reflects Pepperclub’s commitment to
Responsibility, Accountability, Integrity, Service, and Excellence (RAISE)
— ensuring that every guest’s stay is marked by care, precision, and a sense of luxury.
Main Duties & Responsibilities
• Guest Room Servicing: Clean and prepare guest rooms, suites, and public areas according to hotel standards and daily room allocations.
• Linen & Amenities: Change linens, replace towels, restock amenities, and ensure all items meet quality and presentation requirements.
• Inspection & Detailing: Perform visual checks for maintenance issues, damages, or missing items and report them promptly to the Supervisor.
• Hygiene & Sanitation: Follow cleaning schedules and procedures for bathrooms, surfaces, floors, and furniture using approved cleaning materials.
• Guest Interaction: Greet guests politely and assist with basic requests while maintaining discretion and professionalism.
• Team Support: Work collaboratively with fellow housekeepers, public area attendants, and laundry staff to meet daily targets.
• Health & Safety Compliance: Adhere to all safety, hygiene, and environmental regulations.
• Lost & Found: Follow procedures for handling guest property responsibly.
• Operational Standards: Maintain cleaning equipment in good condition and ensure storage areas remain clean and organised.
• Professional Conduct: Uphold Pepperclub’s grooming standards, punctuality, and professional behaviour at all times.
Requirements, Qualifications & Expectations
• Minimum 1 year of housekeeping experience in a 4- or 5-star hotel or similar hospitality environment.
• Strong understanding of cleaning standards, chemical safety, and hygiene protocols.
• Reliable, organised, and able to meet performance targets.
• Physically fit and able to perform repetitive tasks efficiently.
• Attention to detail with pride in presentation and quality.
• Excellent time management and teamwork skills.
• Flexible to work shifts, weekends, evenings, and public holidays.
• Professional appearance and positive attitude.
Why Join Pepperclub
• Be part of a respected, high-performing housekeeping team.
• Work in one of Cape Town’s most prestigious five-star hotels.
• Gain valuable experience in luxury hospitality standards.
• Contribute to a culture built on integrity, service, and excellence.
Company Description
Situated in the heart of Cape Town, Pepperclub Hotel is a leading luxury hotel known for its elevated service, high standards, and commitment to excellence. With 5-star facilities, including a rooftop pool, spa, restaurant, and cinema, we cater to both local and international guests seeking a refined city experience.
At Pepperclub, we pride ourselves on professionalism, teamwork, and a strong service culture built around our RAISE Values: Responsibility, Accountability, Integrity, Service, and Excellence. We’re looking for passionate, reliable individuals who are serious about hospitality and ready to grow within a high-performance environment.
Main Duties & Responsibilities
• Guest Room Servicing: Clean and prepare guest rooms, suites, and public areas according to hotel standards and daily room allocations.
• Linen & Amenities: Change linens, replace towels, restock amenities, and ensure all items meet quality and presentation requirements.
• Inspection & Detailing: Perform visual checks for maintenance issues, damages, or missing items and report them promptly to the Supervisor.
• Hygiene & Sanitation: Follow cleaning schedules and procedures for bathrooms, surfaces, floors, and furniture using approved cleaning materials.
• Guest Interaction: Greet guests politely and assist with basic requests while maintaining discretion and professionalism.
• Team Support: Work collaboratively with fellow housekeepers, public area attendants, and laundry staff to meet daily targets.
• Health & Safety Compliance: Adhere to all safety, hygiene, and environmental regulations.
• Lost & Found: Follow procedures for handling guest property responsibly.
• Operational Standards: Maintain cleaning equipment in good condition a
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Quick answers about Cleaning Staff Jobs in South Africa
Q
What is the minimum wage for cleaning staff in South Africa in 2026?
The national minimum wage for cleaning staff is R31.75 per hour effective 1 March 2026, equating to R6,191 per month for 195 ordinary hours. Overtime rates are 1.5 times the ordinary rate for the first 15 hours per week. This applies across all sectors including contract cleaning.
Source: Department of Employment and Labour
Q
What salary range can I expect for entry-level cleaning staff jobs in South Africa in 2026?
Entry-level cleaning staff earn R6,191 to R8,200 per month based on the national minimum wage and basic sectoral adjustments. Experienced cleaners in urban areas receive R9,500 monthly including shift allowances. Employers must pay at least the minimum regardless of location.
Source: Department of Employment and Labour
Q
Do foreigners need a work visa for cleaning staff jobs in South Africa in 2026?
Non-South African citizens require a General Work Visa sponsored by a registered employer, valid for up to 5 years. Application fee is R1,520, with processing taking 8-20 weeks. Cleaning roles do not qualify for Critical Skills Work Visa.
Source: Department of Home Affairs
Q
What are the eligibility requirements for cleaning staff jobs in South Africa without experience?
No formal qualifications or prior experience are required for entry-level cleaning staff positions if aged 16 or older. South African citizens or valid permit holders qualify automatically. Register with Employment Services of South Africa for free job placement.
Source: Department of Employment and Labour