General Manager, Restaurant & Food Business

Muscat, Oman
General Manager, Restaurant & Food Business
Company
Green Umbrella Recruitment
Location
Muscat
Job type
Full-time
Via
via Indeed
Apply on
Job description
Job Information

Date Opened

02/10/2025

Job Type

Full time

Job Opening Status

On-Hold

Work Experience

7+

Industry

Hospitality

City

Muscat

State/Province

Masqat

Country

Sultanate of Oman

Zip/Postal Code

0000

We are seeking a highly experienced and results-oriented general Manager to oversee the operations of our chain of Italian coffee shops and Indian food court restaurants. The ideal candidate will deeply understand restaurant management, customer service excellence, operational efficiency, and business growth strategies. This role requires strong leadership, financial acumen, and a passion for delivering high-quality dining experiences.

Key Responsibilities:

Operational Management:

Oversee daily operations of all restaurant locations, ensuring efficiency and quality service.

Implement operational policies and procedures to optimize restaurant performance.

Ensure adherence to health, safety, and hygiene standards.

Financial & Business Performance:

Develop and manage budgets, financial forecasts, and cost control strategies.

Analyze sales data and implement strategies to increase revenue and profitability.

Monitor inventory management to minimize waste and maximize cost-effectiveness

Customer Experience & Brand Management:

Maintain high standards of customer service and ensure a consistent brand experience

Address customer feedback and implement measures for continuous improvement.

Work on marketing strategies to promote the brand and attract more customers.

Team Leadership & Human Resources:

Recruit, train, and manage restaurant managers and staff.

Motivate and develop teams to enhance performance and engagement.

Ensure compliance with labor laws and company policies.

Vendor & Supply Chain Management:

Maintain strong relationships with suppliers and negotiate favorable contracts.

Ensure a consistent and high-quality supply of ingredients and materials.

Work on menu development and sourcing of new products.

Requirements

Education: Bachelor's degree in Business Management, Hospitality, or a related field. MBA is a plus.

Experience: 7+ years of experience in restaurant or food business management.

Industry Knowledge: Strong understanding of both Italian coffee culture and Indian cuisine operations.

Leadership Skills: Proven experience in managing multi-location restaurant chains.

Financial Acumen: Strong budgeting, financial analysis, and cost control expertise.

Customer Focus: Ability to enhance customer satisfaction and brand reputation.

Problem-Solving: Capable of handling operational challenges efficiently.

Tech-savvy: experience with restaurant management software and CRM systems.

Preferred Qualifications:

Certification in hospitality or restaurant management.

Experience in franchising or multi-unit management.

Knowledge of digital marketing strategies for food businesses.

Benefits & Perks:

Competitive salary with performance-based bonuses.

Opportunity for career growth and professional development.

Employee discounts at all restaurant locations.

Health and wellness benefits.

Flexible working environment.

languages proficiency , English and Arabic

Frequently asked questions

Quick answers about Restaurant Jobs in Oman

Q
What is the minimum monthly wage for Omani nationals working as restaurant waiters in 2026?
The Ministry of Labour sets the minimum wage for Omani nationals in service sector roles like restaurant waiters at OMR 325 per month effective January 2026. This applies to those with high school certificates or equivalent. Overtime beyond 48 hours per week is compensated at 125% of the basic hourly rate.
Source: Ministry of Labour, Sultanate of Oman
Q
What salary range can expatriates expect for restaurant cook positions in Oman in 2026?
Expatriate restaurant cooks earn between OMR 450 and OMR 650 per month including housing allowance, as per Ministry of Labour guidelines updated in 2026. Contracts must specify basic salary plus 50% for end-of-service benefits. Performance bonuses average OMR 100 quarterly.
Source: Ministry of Labour, Sultanate of Oman
Q
What work visa requirements apply to foreigners for restaurant jobs in Oman?
Foreigners require a Type D work visa sponsored by an Omani employer, valid for 24 months and renewable, with a processing fee of OMR 20 as of 2026. The employer applies via the Ministry of Labour portal after medical fitness test costing OMR 30. Visa issuance takes 5-10 working days post-approval.
Source: Ministry of Labour, Sultanate of Oman
Q
What education and experience are needed for restaurant supervisor roles in Oman?
Restaurant supervisors must have at least a diploma in hospitality and 3 years of experience, per Ministry of Labour classification for skilled service positions in 2026. Omanis get priority under quota system requiring 35% national workforce in restaurants. No role without police clearance.
Source: Ministry of Labour, Sultanate of Oman