Service Manager - Restaurant Manager - Asian Restaurant (170120) - Shangri-La Hotels

Service Manager - Restaurant Manager - Asian Restaurant (170120) - Shangri-La Hotels
Company
Confidential
Location
Muscat
Job type
Full-time
Posted
13 days ago
Via
via Expertini
Apply on
Job description
Shangri-La Barr Al Jissah Resort & Spa
Muscat, Sultanate of Oman

Nestled in between the dramatic backdrop of rugged mountains and the pristine waters of the Sea of Oman, Shangri-La’s Barr Al Jissah Resort and Spa is set on 124 acres of stunning scenery and home to three spectacular hotels: the family orientated Al Waha comprises 262 rooms, the diverse Al Bandar comprises 198 deluxe rooms and the luxurious and most exclusive Al Husn has 180 elegantly appointed guestrooms and suites. The resort also features 22 Food and Beverage outlets, 1,056 sqm ballroom with 8 breakout rooms, wide variety of recreational facilities, and a spa with 12 treatment villas

Job Summary:
The Restaurant Manager is responsible for managing the daily operations of the Asian restaurant at Shangri-La Barr Al Jissah in Muscat. This role involves ensuring exceptional guest service, maintaining high standards of food quality and hygiene, optimizing profitability, and leading a motivated team. The ideal candidate will have a profound understanding of Asian cuisine and culture, combined with strong managerial and leadership skills

As the Restaurant Manager, we rely on you to,

Create Extraordinary meal experiences for the Guests by offering the highest service standards.
Proactively drive Guest Engagement and motivate the team to engage with guests.
Meticulous detail to service standards & ensuring staff is cheerful, welcome, attentive & efficient in looking after our customers.
Collaborate with the executive chef to design and update the menu, ensuring it reflects authentic Asian cuisine with a modern twist.
Monitor food quality, presentation, and consistency to maintain high standards.
Lead by example to display exceptionally memorable experiences to all guests
Manage cost and revenue in all areas of the restaurant without impacting quality
Promote restaurant business and continually increase database contacts.
Actively able to inspire, lead and encourage your team whilst remaining self-motivated
Ensure that staff receives consistent and proper communication
Ensure that the outlet’s team has good knowledge of food and beverage
Develop and manage the restaurant’s budget, including forecasting and financial planning.
Monitor financial performance, including sales, costs, and profitability, implementing corrective actions as necessary.
Implement strategies to increase revenue and control costs, ensuring the restaurant meets financial targets.
Work with the marketing team to promote the restaurant through various channels, including social media, hotel marketing platforms, and local media.

What we are Looking For

minimum 5 years of management experience in high-profile and fast-paced F&B outlets.
Positive attitude and proactive with a teamwork mindset.
Excellent Microsoft Office skills
Good Knowledge of Food Safety Procedures
Excellent English communication and interpersonal skills
This job has been sourced from an external job board.
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What is the minimum wage for packing jobs in Oman in 2026?
As per the Ministry of Labour, the minimum wage for unskilled Omani workers in packing roles (Category 1) is OMR 325 per month as of January 2026. Expatriate packing workers typically earn OMR 250 to 400 per month including accommodation allowance, with overtime at 1.25 times the hourly rate for hours over 48 per week. Contracts must specify salary approved by MOL before issuance.
Source: Ministry of Labour Oman
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Expatriates require a sponsor-issued work visa (Article 18) approved by MOL, valid for 2 years and renewable. Employer pays OMR 20 visa fee plus OMR 10 medical test; applicants need passport valid 6 months, HIV-free certificate, and police clearance. Visa processing takes 10 working days via ROP portal.
Source: Royal Oman Police
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What education or experience is needed for entry-level packing jobs in Oman?
No formal education or prior experience is required for unskilled packing jobs as per MOL guidelines for Category 1 roles. Applicants must be 21-60 years old and pass a medical fitness exam costing OMR 10. Omani nationals get priority under Omanisation quota of 25% in logistics sector.
Source: Ministry of Labour Oman
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What documents and process for applying to packing jobs in Oman?
Employers submit work permit application via MOL e-service with passport copy, 4 photos, CV, and attested educational certificates from applicant's embassy. Approval granted in 5 working days for OMR 50 fee per permit. Worker then applies for visa at ROP with approved permit.
Source: Ministry of Labour Oman