Cleaning Manager

Cleaning Contract Manager | Hnry Stadium | WellingtonLead Operations at One of Wellington's Premier Event VenuesAt ISS, we create spaces where people and businesses thrive.As one of the world's leading workplace experience and facility services companies, we're driven by our purpose:Connecting people and places to make the world work better.We're seeking an experienced and people-focused Cleaning Contract Manager to lead our cleaning and venue support services at Hnry Stadium, a landmark destination for major sporting events, concerts, corporate functions and community gatherings.This is an outstanding opportunity for an operational leader who thrives in fast-paced environments and enjoys leading teams to deliver exceptional customer experiences.About the RoleAs the Cleaning Contract Manager, you will take ownership of the planning, delivery and continuous improvement of cleaning and event support operations across the stadium.You'll lead a diverse workforce of supervisors, permanent employees and casual event staff, ensuring every event is delivered safely, efficiently and to the highest standards.This role combines operational leadership, workforce planning, client relationship management and service excellence, with the opportunity to play a key role in delivering some of Wellington's most exciting events.Please note: Flexibility is essential, as occasional evening and weekend work will be required to support major events.Key Responsibilities✔ Lead and manage all ISS cleaning and venue support operations at Hnry Stadium✔ Plan, coordinate and resource daily operations and major events✔ Recruit, coach and develop high-performing teams✔ Build strong partnerships with stadium management and stakeholders✔ Ensure contractual obligations and service standards are consistently achieved✔ Manage labour budgets, workforce planning and operational performance✔ Champion a culture of health, safety and wellbeing✔ Conduct site inspections, audits and quality reviews✔ Oversee event preparation, delivery and post-event evaluations✔ Drive operational improvements and service excellenceAbout YouYou are a proven leader who enjoys building engaged teams, delivering operational excellence and creating positive client experiences.To be successful, you'll bring:Experience in facilities management, cleaning services, hospitality, venue management, stadium operations or event servicesDemonstrated success leading large and diverse teamsStrong workforce planning, rostering and labour management experienceBudget management and operational performance expertiseExcellent stakeholder engagement and communication skillsA proactive, solutions-focused mindsetStrong organisational and time-management capabilitiesSound knowledge of health and safety practicesProficiency with Microsoft Office and workforce management systemsApplicants must hold New Zealand residency or a valid New Zealand work visa.Current New Zealand Driver Licence.Experience within stadiums, major events, entertainment venues or large-scale service operations will be highly regarded.Why Join ISS?At ISS, our people are at the heart of everything we do.We offer:✅ Competitive salary package✅ The opportunity to lead services at one of Wellington's leading event venues✅ Supportive leadership and collaborative team culture✅ Career development and growth opportunities✅ Exposure to major sporting events, concerts and community experiences✅ Access to wellbeing initiatives and employee support programsReady to Make an Impact?If you're passionate about leading people, delivering exceptional service and creating memorable event experiences, we'd love to hear from you.Apply today and help us create environments where people, communities and businesses thrive.Applicants must hold New Zealand residency or a valid New Zealand work visa and a current New Zealand Driver Licence.#ISS #FacilitiesManagement #OperationsManager #CleaningManager #EventOperations #Leadership #WellingtonJobs #VenueManagement #HospitalityJobs #Recruitment #NowHiring