Medical Receptionist - The Doctors Phoenix

Be the welcoming face of our clinic and ensure our patients have a seamless experience from start to finish.The Doctors Phoenix are seeking an efficient and enthusiastic Part Time medical receptionist to join our friendly and dynamic team. We are a busy General Practice situated in Whakatane caring for the health needs of our enrolled patients.Experience Career Growth Opportunities + Supportive And Dynamic WorkplaceDiscover excellent perks and growth opportunities at Green Cross HealthPermanent part time positionThis is a permanent part time position working 2 days per week, Monday to Friday, with the flexibility to cover additional hours when required. This role will be based onsite at The Doctors Phoenix medical centre.Why you'll love working with us: Supportive team environment that promotes a high standard of professionalismCompetitive remuneration rate and Green Cross Health partner discounts availableOpportunities to grow both clinical knowledge and administrative skillsOngoing training opportunities Inclusive, diverse, and welcoming work cultureYou'll be a great fit for us if you: Are motivated and want to succeedAre committed to resolving problems and ensuring patients have a positive healthcare experienceAre flexible, adaptable, and have a positive attitude with a solutions focused mindsetCan provide a high level of customer serviceCan work collaboratively as well as autonomously Are detail orientated and able to thrive in a fast-paced environmentAre innovative and forward-thinking Are kind, caring, and courteous to both patients and staff with exceptional interpersonal skillsAbout the position: As a receptionist, you will report to the Reception Team Lead and will enjoy exposure to a wide variety of responsibilities, including:Be the first point of contact, greeting and providing excellent customer service to patients both face to face and over the phone.Providing patients with appropriate information.Booking appointments and processing payments.Accurately managing our patient database.Other general administrative dutiesWhat you'll bring to the role: Previous experience in administration and working within teamsHealthcare experience (preferred but not essential)A professional attitude, excellent customer service, and strong attention to detailReliability, focus, and a friendly personalityProficiency with NZ Practice Management Systems (preferred) and strong computer skillsStrong decision-making and problem-solving abilities Ability to remain calm and efficient under pressureFlexibility with hoursIf you're ready to step into an exciting role where your customer service skills will shine, we want to hear from you.For more information and to apply online, click Apply Now button below.Applicants for this position should have NZ residency or a valid NZ work permit.