Hmd Trucking Driver Relations Specialist (San Andrés Cholula)

Hmd Trucking Driver Relations Specialist (San Andrés Cholula)
Company
Link-Worldwide
Location
Puebla
Job type
Full-time
Posted
2 days ago
Via
via WhatJobs
Job description
About Us
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500+ power units and 900+ trailers.
The company's aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
Essential Job Functions
Conduct new hire check in calls at 7, 30, 60 and 90 days.
Assist with driver's issues reported by drivers and dispatchers and support operations management with solving.
Identify drivers who are potential retention issues and keep in close contact to correct their situation.
Proactively call drivers to identify any potential problems/obtain general feedback.
Conduct Exit Interviews for resigning drivers and identify opportunities for retention.
Build genuine rapport with drivers.
Assist with booking travel for drivers when applicable.
Preferred Experience
Minimum of 1 year experience in a customer service related role.
Experience in Trucking/Logistics is preferred but not required.
Benefits
Full Private Health Insurance.
Fun and energetic work environment.
Paid PTO.
US Based Company.
Comfortable new office in Puebla (Cumbre Abanza Tower).
Working Hours
Monday to Friday (Schedule to be confirmed).
Pay
$18,****** - $20,****** per month.
Location
On-site work only.
• ****, San Andrés Cholula, Pue.
Reliable commute or planning to relocate before starting work (required).
Experience
Working / Human Resources: 1 year (required).
Customer Service: 1 year (required).
Trucking: 1 year (required).
Language
Fluent conversation skills in English is a must.
English (required).
#J-*****-Ljbffr

Frequently asked questions

Quick answers about Packing Staff Jobs

Q
What is the minimum daily wage for packing staff jobs in Mexico starting January 2026?
As per the Secretaría del Trabajo y Previsión Social, the minimum wage for packing staff in Mexico is 310 MXN per day as of January 1 2026 in the general zone. Packing staff receive double pay for the first nine hours of overtime and triple pay thereafter under the Federal Labor Law. This rate applies uniformly to warehouse and distribution center roles without regional variation.
Source: Secretaría del Trabajo y Previsión Social
Q
How many hours per week can packing staff legally work before overtime applies in Mexico?
As per the Secretaría del Trabajo y Previsión Social, packing staff may work a maximum of 48 hours per week before overtime begins. Any hours beyond eight per day require payment at double the hourly rate of 38.75 MXN. Employers must record all shifts exceeding this limit in official payroll logs.
Source: Secretaría del Trabajo y Previsión Social
Q
What documents are required to apply for packing staff positions through official Mexican labor channels in 2026?
As per the Secretaría del Trabajo y Previsión Social, applicants must submit a valid CURP, official ID, proof of address, and IMSS registration number. Foreign nationals additionally require an FM3 work permit issued by the Instituto Nacional de Migración. All documents must be uploaded via the STPS portal before the application deadline of March 31 2026.
Source: Secretaría del Trabajo y Previsión Social
Q
What tax rate applies to packing staff salaries in Mexico for 2026 income?
As per the Servicio de Administración Tributaria, packing staff earning up to 15,000 MXN monthly pay 1.92 percent ISR tax withheld at source. Annual declarations are due by April 30 2026 through the SAT online platform. No additional state taxes apply to this wage bracket.
Source: Servicio de Administración Tributaria