Hmd Trucking Driver Relations Specialist (San Andrés Cholula)

Hmd Trucking Driver Relations Specialist (San Andrés Cholula)
Company
Link-Worldwide
Location
Puebla
Job type
Full-time
Posted
2 days ago
Via
via WhatJobs
Job description
About Us
With over 20 years of experience, HMD Trucking Inc is one of the fastest-growing trucking companies in the Chicagoland area utilizing over 500+ power units and 900+ trailers.
The company's aggressive sales approach and the quality of service are the basis for our strong reputation as a valuable leader in the industry.
Essential Job Functions
Conduct new hire check in calls at 7, 30, 60 and 90 days.
Assist with driver's issues reported by drivers and dispatchers and support operations management with solving.
Identify drivers who are potential retention issues and keep in close contact to correct their situation.
Proactively call drivers to identify any potential problems/obtain general feedback.
Conduct Exit Interviews for resigning drivers and identify opportunities for retention.
Build genuine rapport with drivers.
Assist with booking travel for drivers when applicable.
Preferred Experience
Minimum of 1 year experience in a customer service related role.
Experience in Trucking/Logistics is preferred but not required.
Benefits
Full Private Health Insurance.
Fun and energetic work environment.
Paid PTO.
US Based Company.
Comfortable new office in Puebla (Cumbre Abanza Tower).
Working Hours
Monday to Friday (Schedule to be confirmed).
Pay
$18,****** - $20,****** per month.
Location
On-site work only.
• ****, San Andrés Cholula, Pue.
Reliable commute or planning to relocate before starting work (required).
Experience
Working / Human Resources: 1 year (required).
Customer Service: 1 year (required).
Trucking: 1 year (required).
Language
Fluent conversation skills in English is a must.
English (required).
#J-*****-Ljbffr

Frequently asked questions

Quick answers about Driver Jobs

Q
What is the daily minimum wage for professional drivers in Mexico as of 2026?
As per the Comisión Nacional de los Salarios Mínimos, the minimum wage for drivers in Mexico is 374.80 MXN per day in the general zone and 392.60 MXN in the northern border zone as of January 1 2026. Overtime after 8 hours must be paid at double rate up to 9 hours and triple thereafter. This applies to all formal driver contracts registered with IMSS.
Source: Comisión Nacional de los Salarios Mínimos
Q
What driving license and experience are required to apply for truck driver jobs in Mexico?
Applicants need a valid licencia de conducir federal tipo C or D issued by the Secretaría de Infraestructura, Comunicaciones y Transportes plus at least 2 years documented experience. No formal education beyond secundaria is mandated but a clean record from the Registro Público de Conductores is required.
Source: Secretaría del Trabajo y Previsión Social
Q
How many hours can drivers legally work per week and what leave is mandatory in Mexico?
Drivers may work a maximum of 48 hours per week with at least one full rest day every 6 days according to the Ley Federal del Trabajo. They receive 12 days paid annual leave after the first year plus 25% aguinaldo by December 20 each year.
Source: Secretaría del Trabajo y Previsión Social
Q
Which documents are needed to apply for a driver position through official Mexican channels?
Required documents include CURP, INE, licencia de conducir vigente, comprobante de domicilio, acta de nacimiento, and IMSS registration number. Applications must be submitted via the Portal del Empleo at gob.mx or directly to STPS state offices.
Source: Secretaría del Trabajo y Previsión Social