Company
PORTAL SECURITY LTD
Location
Manchester
Posted
25 days ago
Via
via GuardPass
Job description
Do you love delivering great service and bringing a smile to people’s lives? Are you someone who takes pride in creating a calm, welcoming atmosphere where everyone feels at home? If so, we’d love to hear from you!
We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night.
At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.
What we’re looking for:
• Meeting and greeting residents and any visitors
• Welcoming new residents and preparing new resident packs
• Manage and respond to general enquiries via phone, email and other channels
• Key and parcel management
• Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
• Co-ordinate, instruct and allow access for services to the development
• Record, monitor and respond to any resident feedback
• Manage booking of meetings and event spaces for residents and external guests
• Clear and concise handover to day team arriving on shift
• Conduct daily building walks and monitor CCTV
Requirements
• A valid SIA licence - Door Supervisor Licence / Security Guard Licence
• Good communication skills
• Good organisation and multi-tasking skills
• Great people skills
If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.
We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night.
At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.
What we’re looking for:
• Meeting and greeting residents and any visitors
• Welcoming new residents and preparing new resident packs
• Manage and respond to general enquiries via phone, email and other channels
• Key and parcel management
• Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
• Co-ordinate, instruct and allow access for services to the development
• Record, monitor and respond to any resident feedback
• Manage booking of meetings and event spaces for residents and external guests
• Clear and concise handover to day team arriving on shift
• Conduct daily building walks and monitor CCTV
Requirements
• A valid SIA licence - Door Supervisor Licence / Security Guard Licence
• Good communication skills
• Good organisation and multi-tasking skills
• Great people skills
If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.
Frequently asked questions
Quick answers about Packing Jobs
Q
What is the National Living Wage for packing jobs in UK warehouses from April 2026?
As per GOV.UK, the National Living Wage for packing roles is £12.21 per hour for workers aged 21 and over as of 1 April 2026. Workers aged 18-20 receive £9.81 per hour and those under 18 receive £7.55 per hour with no exceptions for entry-level warehouse packing. Overtime must be paid at the same minimum rate after 48 hours in a seven-day period.
Source: GOV.UK
Q
What visa or work permit do non-UK citizens need for packing jobs in the United Kingdom in 2026?
As per GOV.UK, non-UK citizens require a Skilled Worker visa sponsored by a licensed employer or a Seasonal Worker visa for up to six months in horticulture and food packing. The visa application fee is £719 for up to three years and applicants must show £1,270 in savings unless the sponsor certifies maintenance. Packing jobs below skill level 3 do not qualify for the standard Skilled Worker route.
Source: GOV.UK
Q
Do packing jobs in the UK require any formal education or prior experience in 2026?
As per GOV.UK, packing jobs have no minimum education requirement and accept applicants with no prior experience. Employers must still provide manual handling training within the first week under health and safety law. Right to work documents must be verified before the first shift.
Source: GOV.UK
Q
What documents are needed to apply for a packing job and start work in the UK?
As per GOV.UK, applicants must provide a valid passport or national identity card, proof of National Insurance number, and a P45 or P60 from the previous employer. Employers are required to conduct a right to work check using the online service before the start date.
Source: GOV.UK