Company
Big Mamma
Location
London
Via
via Big Mamma
Job description
Big Mamma is a French-Italian restaurant group founded by Victor Lugger and Tigrane Seydoux.
For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide.
Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.
We’re now looking for a passionate Waiter/Waitress to join our team!
The role
As a Waiter/Waitress at Big Mamma, you’ll be part of our energetic front-of-house team, delivering memorable experiences to every guest.
You will:
• Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments
• Master our menu, including dishes, wines and cocktails
• Open and close your section of the floor with professionalism
• Maintain cleanliness, organisation and health & safety standards across the floor
• Support your colleagues during service and contribute to a positive, high-energy environment
• Create memorable moments for our guests with a warm, friendly and professional attitude
About you
• Passion for Italian food and excellent customer service
• High energy, proactive attitude and team spirit
• Strong communication skills and previous experience as a waiter/waitress in a busy restaurant
• Flexible availability, including evenings and weekends
What Big Mamma offers
• £12.71 /h + 15% of the service charge you generate in your section
• Permanent, full-time position
• 5-day working week with 2 days off
• Daily staff meals
• 15% discount across all Big Mamma restaurants (UK and Ireland)
• £500 employee referral bonus
• Wagestream – access your pay between paydays
• Mental health & wellbeing support (Open Up)
• Continuous training and career progression
• Mobility across UK and European venues
Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
#joinbigmammauk
For over a decade, we’ve been bringing bold Italian flavours, 100% homemade food and vibrant, high-energy hospitality to life across our restaurants worldwide.
Big Mamma is also a certified B Corp, committed to doing business in a way that respects people, producers and the planet.
We’re now looking for a passionate Waiter/Waitress to join our team!
The role
As a Waiter/Waitress at Big Mamma, you’ll be part of our energetic front-of-house team, delivering memorable experiences to every guest.
You will:
• Take care of all guests in your section, following the steps of service, providing recommendations, upselling and processing payments
• Master our menu, including dishes, wines and cocktails
• Open and close your section of the floor with professionalism
• Maintain cleanliness, organisation and health & safety standards across the floor
• Support your colleagues during service and contribute to a positive, high-energy environment
• Create memorable moments for our guests with a warm, friendly and professional attitude
About you
• Passion for Italian food and excellent customer service
• High energy, proactive attitude and team spirit
• Strong communication skills and previous experience as a waiter/waitress in a busy restaurant
• Flexible availability, including evenings and weekends
What Big Mamma offers
• £12.71 /h + 15% of the service charge you generate in your section
• Permanent, full-time position
• 5-day working week with 2 days off
• Daily staff meals
• 15% discount across all Big Mamma restaurants (UK and Ireland)
• £500 employee referral bonus
• Wagestream – access your pay between paydays
• Mental health & wellbeing support (Open Up)
• Continuous training and career progression
• Mobility across UK and European venues
Big Mamma Ltd is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or gender reassignment.
#joinbigmammauk
Frequently asked questions
Quick answers about Packing Jobs
Q
What is the National Living Wage for packing jobs in UK warehouses from April 2026?
As per GOV.UK, the National Living Wage for packing roles is £12.21 per hour for workers aged 21 and over as of 1 April 2026. Workers aged 18-20 receive £9.81 per hour and those under 18 receive £7.55 per hour with no exceptions for entry-level warehouse packing. Overtime must be paid at the same minimum rate after 48 hours in a seven-day period.
Source: GOV.UK
Q
What visa or work permit do non-UK citizens need for packing jobs in the United Kingdom in 2026?
As per GOV.UK, non-UK citizens require a Skilled Worker visa sponsored by a licensed employer or a Seasonal Worker visa for up to six months in horticulture and food packing. The visa application fee is £719 for up to three years and applicants must show £1,270 in savings unless the sponsor certifies maintenance. Packing jobs below skill level 3 do not qualify for the standard Skilled Worker route.
Source: GOV.UK
Q
Do packing jobs in the UK require any formal education or prior experience in 2026?
As per GOV.UK, packing jobs have no minimum education requirement and accept applicants with no prior experience. Employers must still provide manual handling training within the first week under health and safety law. Right to work documents must be verified before the first shift.
Source: GOV.UK
Q
What documents are needed to apply for a packing job and start work in the UK?
As per GOV.UK, applicants must provide a valid passport or national identity card, proof of National Insurance number, and a P45 or P60 from the previous employer. Employers are required to conduct a right to work check using the online service before the start date.
Source: GOV.UK