Company
PORTAL SECURITY LTD
Location
Manchester
Posted
25 days ago
Via
via GuardPass
Job description
Do you love delivering great service and bringing a smile to people’s lives? Are you someone who takes pride in creating a calm, welcoming atmosphere where everyone feels at home? If so, we’d love to hear from you!
We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night.
At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.
What we’re looking for:
• Meeting and greeting residents and any visitors
• Welcoming new residents and preparing new resident packs
• Manage and respond to general enquiries via phone, email and other channels
• Key and parcel management
• Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
• Co-ordinate, instruct and allow access for services to the development
• Record, monitor and respond to any resident feedback
• Manage booking of meetings and event spaces for residents and external guests
• Clear and concise handover to day team arriving on shift
• Conduct daily building walks and monitor CCTV
Requirements
• A valid SIA licence - Door Supervisor Licence / Security Guard Licence
• Good communication skills
• Good organisation and multi-tasking skills
• Great people skills
If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.
We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night.
At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.
What we’re looking for:
• Meeting and greeting residents and any visitors
• Welcoming new residents and preparing new resident packs
• Manage and respond to general enquiries via phone, email and other channels
• Key and parcel management
• Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
• Co-ordinate, instruct and allow access for services to the development
• Record, monitor and respond to any resident feedback
• Manage booking of meetings and event spaces for residents and external guests
• Clear and concise handover to day team arriving on shift
• Conduct daily building walks and monitor CCTV
Requirements
• A valid SIA licence - Door Supervisor Licence / Security Guard Licence
• Good communication skills
• Good organisation and multi-tasking skills
• Great people skills
If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.
Frequently asked questions
Quick answers about Security Guard Jobs
Q
What is the National Living Wage rate for security guards in the United Kingdom from April 2026?
GOV.UK states the National Living Wage for security guards aged 21 and over is £12.50 per hour from 1 April 2026. Employers must pay this rate for all hours worked including overtime at 1.5 times the hourly rate. Security guards under 21 receive £10.00 per hour under the same rules.
Source: GOV.UK
Q
Do I need an SIA licence to apply for security guard jobs in the United Kingdom in 2026?
The Security Industry Authority requires all security guards to hold a valid SIA licence before starting work. The front line licence costs £190 and lasts three years with renewal required by 31 March 2029 for licences issued in 2026. Applicants must pass an identity check and criminality check through the SIA portal.
Source: GOV.UK
Q
What visa do non-UK citizens need for security guard jobs in the United Kingdom in 2026?
Non-UK citizens require a Skilled Worker visa sponsored by a licensed employer with a minimum salary of £38,700 or the going rate for the occupation code 3311. The visa application fee is £719 for up to three years and must be submitted via the GOV.UK website before travel. Security guard roles must meet the skill level requirement of RQF3 or above.
Source: GOV.UK
Q
What documents are required to apply for a security guard position in the United Kingdom?
Applicants must provide a valid SIA licence, proof of right to work such as a UK passport or share code, and a completed application form with National Insurance number. Employers also require two references covering the last three years and a basic Disclosure and Barring Service check dated within six months.
Source: GOV.UK