Company
PORTAL SECURITY LTD
Location
Manchester
Posted
25 days ago
Via
via GuardPass
Job description
Do you love delivering great service and bringing a smile to people’s lives? Are you someone who takes pride in creating a calm, welcoming atmosphere where everyone feels at home? If so, we’d love to hear from you!
We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night.
At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.
What we’re looking for:
• Meeting and greeting residents and any visitors
• Welcoming new residents and preparing new resident packs
• Manage and respond to general enquiries via phone, email and other channels
• Key and parcel management
• Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
• Co-ordinate, instruct and allow access for services to the development
• Record, monitor and respond to any resident feedback
• Manage booking of meetings and event spaces for residents and external guests
• Clear and concise handover to day team arriving on shift
• Conduct daily building walks and monitor CCTV
Requirements
• A valid SIA licence - Door Supervisor Licence / Security Guard Licence
• Good communication skills
• Good organisation and multi-tasking skills
• Great people skills
If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.
We’re on the lookout for a Night Front of House Concierge who can bring warmth, professionalism, and a genuine passion for people. In this role, you’ll be the friendly face that residents, their friends, and families can count on during the quieter hours. From assisting with requests to offering reassurance and a warm welcome, you’ll play a key role in making the building feel safe, relaxed, and connected even at night.
At Portal Security, we’re proud to provide more than just a service - together, we can help create places where people love to live. We believe in looking after our people too, because when our team feels supported and valued, they can give their very best to others.
What we’re looking for:
• Meeting and greeting residents and any visitors
• Welcoming new residents and preparing new resident packs
• Manage and respond to general enquiries via phone, email and other channels
• Key and parcel management
• Rectify any unplanned cleaning emergencies and proactively deal with any minor maintenance and problems identified
• Co-ordinate, instruct and allow access for services to the development
• Record, monitor and respond to any resident feedback
• Manage booking of meetings and event spaces for residents and external guests
• Clear and concise handover to day team arriving on shift
• Conduct daily building walks and monitor CCTV
Requirements
• A valid SIA licence - Door Supervisor Licence / Security Guard Licence
• Good communication skills
• Good organisation and multi-tasking skills
• Great people skills
If you’re ready to join a growing company where you’ll be part of a supportive team - and where your work really makes a difference - then this could be the perfect role for you.
Frequently asked questions
Quick answers about Cleaning Staff Jobs
Q
What is the National Living Wage rate for cleaning staff jobs in the United Kingdom from April 2026?
As per the UK Government, the National Living Wage for workers aged 21 and over is £12.80 per hour as of 6 April 2026. Cleaning staff must receive this rate for every hour worked, including £19.20 per hour for overtime beyond 40 hours weekly.
Source: UK Government
Q
What visa is required for non-UK citizens to apply for cleaning staff jobs in the United Kingdom in 2026?
As per the UK Government, non-UK citizens need a Skilled Worker visa sponsored by a licensed employer, with the role meeting the £38,700 salary threshold or going rate for SOC code 9233. Cleaning positions rarely qualify unless under the Seasonal Worker visa scheme limited to 6 months.
Source: UK Government
Q
What documents are needed to apply for cleaning staff jobs in the United Kingdom in 2026?
As per the UK Government, applicants must provide a CV, proof of right to work such as passport or share code, and two references from previous employers. DBS check certificate is required for roles in schools or hospitals.
Source: UK Government
Q
How many hours per week and holiday days apply to cleaning staff jobs in the United Kingdom in 2026?
As per the UK Government, full-time cleaning staff work up to 40 hours weekly with at least 5.6 weeks of paid annual leave including bank holidays. Part-time roles must receive pro-rata holiday entitlement calculated from the first day.
Source: UK Government