Head Waitress -Restaurant

Job Description: Head Waitress - Restaurant

The Head Waitress at our restaurant plays a key role in providing excellent customer service and ensuring smooth operations. We are looking for a dynamic individual who can lead a team of wait staff to deliver exceptional dining experiences to our guests.
Job Responsibilities:
• Supervise and coordinate the activities of the wait staff
• Train new wait staff and provide ongoing guidance and support
• Manage reservations and seating arrangements to optimize restaurant capacity
• Ensure that guests are greeted, seated, and served in a timely and friendly manner
• Handle guest complaints and resolve issues in a professional and efficient manner
• Maintain cleanliness and organization in the dining area
• Collaborate with the kitchen team to ensure smooth flow of food service

Essential Qualifications:
• Prior experience in a supervisory role in a restaurant or hospitality setting
• Excellent communication and interpersonal skills
• Ability to multitask and work well under pressure
• Strong attention to detail and organizational skills
• Basic knowledge of food and beverage operations

Desired Experience:
• Minimum of 1 year of experience as a Head Waitress or similar position
• Experience working in a fast-paced restaurant environment
• Familiarity with POS systems and restaurant reservation software

Salary & Benefits:

The annual salary for the Head Waitress position is in Bahraini dinar (BHD) and commensurate with experience, up to a maximum of 3 years. In addition to competitive pay, we offer benefits such as health insurance, paid time off, and opportunities for professional growth and development.