Graduate Product Tester

We're looking for an inquisitive and solutions focused team member to help drive the Kogan.com customer experience! An e-Commerce industry leader, this role is a terrific stepping stone into a career with longevity and continual development!Our Product Testers play a key role in delivering our customers a quality product, by conducting usability testing on a broad range of Kogan.com products and providing accurate reporting to ensure the quality and safety of the product, in line with Kogan.com and Australian Industry standards. By striving to make every customer experience a positive one, they're able to facilitate the growth of our business!This is a great opportunity for a recent graduate to kick off their career, working in a dynamic, fast-paced and innovative space and providing exposure to how a growing, ASX listed business runs!In this role you'll be responsible for:Completing usability testing on a wide range of electrical and non-electrical productsBreaking down associated products and completing formal reports to evaluate build quality, component quality and suitability of componentsSharing reports and finding with relevant internal and external stakeholders, and suppliersProviding advice on the relevant AS/NZS standards for tested productsSuggesting improvements and any changes that should be implemented in products being evaluated or existing range where applicableCollaborating with other departments to provide solutions and fixes to any identified problems across our product rangeWorking with the product and Support teams to confirm identified issues are resolved in updated samples and software that is providedEnsuring that the testing area is maintained, kept clean and free from any Occupational Health & Safety hazardsTo be successful in this role, you should be:University Degree qualified in a relevant field (Mechanical Engineering, Electronic Engineering, Electrical Engineering or similar)Previous experience in an internship or work experience capacity within Product Testing will be highly regardedAn exceptional problem solver with strong attention to detail Tech-savvy and have an ability to use various cloud-based tools in daily work to improve efficiency and productivityComfortable building and maintaining effective relationships, through exceptional communication and engagementReady to challenge, be challenged, and work within our highly disruptive business modelWhy Kogan.com?Work with an incredible team to solve important challenges, helping to drive Australia and New Zealand’s eCommerce futureYour role has a lot of ownership, autonomy and little red tapeYou’ll be empowered to achieve positive outcomes and your work will have a real impactYou’ll be at the forefront of the eCommerce industry with us and be part of a company that are the Pioneers of eCommerce in AustraliaBe an Intrepreneur, playing a hands on role in shaping our strategy at our HQA range of employee benefits such as; complimentary Kogan First Membership, team exclusive discounts, Health & Wellness program, Learning & Development and Lunch & Learns, Hackathons, Team member referral program, Company and team events and celebrations, community engagement (volunteering) and extensive career development opportunities plus loads more!To applyExpress your interest in this opportunity by uploading your CV and Cover Letter, outlining your interest in the position and how you think you can help grow the Kogan business.Hot tip, generic Cover Letters won’t cut it here! Stand out with an application that shows a deep knowledge of the Kogan.com business and how we operate, to allow yours to be looked upon more favourably.Innovative thinking got our business to where it is now, so it makes sense that we look for like-minded problem solvers! As a first step to our process, all new candidates will be sent testing, so be sure to keep an eye out for it!About UsWe’re Kogan.com, Pioneers of eCommerce in Australia.At Kogan.com we offer rewarding careers, where you build your skills, are mentored by the best in the industry and get to share your expert knowledge in an innovative Company where your ideas and opinions count. You get to solve really important challenges to drive eCommerce’s future, and get to do it with a great team culture and benefits!Join Kogan.com to master your craft, do your best work, make a real difference and work with the best. At Kogan.com, your work will have an immediate impact on transforming the Australian and New Zealand retail environment.Heads up!Kogan.com is a fast-paced business - our vacancy close dates are subject to change. We will assess applications as they are received, so don't wait to apply!All new Kogan.com team members are required to undergo a National Police Record check and must have full-time Australian working rights