Claims Car Assessor

Join Youi and be part of a team delivering a premium motor claims experience. We're looking for a qualified Panel Beater, Spray Painter, Mechanic, or Estimator, ready to step away from the tools and utilise their experience as a Motor Assessor. In this role, you assess vehicle damage, ensure quality throughout the claims process, prevent fraud, ensuring everything runs smoothly. Our Assessors work closely with our repairer network and provide outstanding support to our customers when they need it most.What You’ll Be DoingInspect damaged vehicles and validate claimsScope repairs and review repairer estimatesIdentify discrepancies or potential fraud indicatorsAssess liability considerationsManage customer expectations professionallyManage your diary and turnaround timesWork closely with service providers to ensure quality repairsMaintain thorough documentation and compliance standardsWhat You'll HaveA trade qualification in Panel Beating or Spray Painting is essentialBonus points if you’ve worked with watercraft or specialty vehiclesHold a current driver’s licence as you will be on the roadWhat Great Looks LikeStay steady when a customer is frustrated and still explain your decision clearlyMake calls based on evidence and policy, comfortably backing your judgementNotice details others miss and document them properlyFollow jobs through to completionPrioritise safety, compliance and doing it right over doing it fastRepairers respect you because you are fair, consistent, and clearWhat You'll GetA maintained company car, fuel card, and mobile business toolsThe option to work a 9-day fortnight (every second Friday off)Incentive structure, paid out every six monthsFlexible rostersClear development pathways22 days annual leave plus volunteer leaveDiscounted Youi insuranceWellbeing benefits including Fitness PassportReady? Hit Apply and we'll circle back.Why Youi We’re here to make insurance more human. That means real people helping customers when something has gone wrong, and backing our people to grow. Here, your work has impact. Your effort gets noticed. And your career can be shaped around who you are.It's work that's a bit more you-shaped.